Privacy Policy

Our Privacy Policy

At 99Apartments, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect your information, especially in relation to information sharing and cross-matching with third parties or affiliates.

We may collect the following types of personal data

Personal Identifiable Information (PII): Name, email, phone number, address, date of birth, etc.

Financial Information: Bank account or payment details.

Transaction Data: Purchase history or service usage records.

Behavioral Data: User interactions, preferences, or online behavior.

Government-issued Identifiers: National ID, social security number, or passport number (where applicable).

We use the collected information for the following purposes:

To provide and improve our services.

To verify identities and ensure accuracy in our systems.

To prevent fraudulent activities and comply with regulatory obligations.

For marketing purposes, with explicit user consent where required.

For cross-matching data with external databases to improve accuracy, completeness, and usability of our information.

We may share your information with:

Service Providers and Partners: For business operations, such as payment processors, IT service providers, or analytics services.

Affiliates and Subsidiaries: For consistent service delivery across related entities.

Law Enforcement and Government Authorities: As required by law or to comply with legal obligations.

Third-Party Databases and Platforms: For the purpose of cross-matching and validating your information.

In Case of Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your data may be transferred to the involved parties.

Cross-matching involves comparing the information we collect with external datasets to:

Detect inconsistencies or discrepancies.

Verify and validate the accuracy of records.

Enhance customer profiles for better service delivery.

We ensure that cross-matching activities comply with applicable laws and regulations, and we only engage with trusted third parties for such purposes.

We process your personal data based on one or more of the following legal grounds:

Consent: Where you have explicitly given permission.

Contractual Obligation: To fulfill a contract or service agreement.

Legal Obligation: To comply with legal or regulatory requirements.

Legitimate Interest: For business or operational reasons that do not override your privacy rights.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once the data is no longer needed, we securely delete or anonymize it.
We implement reasonable technical and organizational measures to protect your data against unauthorized access, loss, or misuse. These include encryption, access controls, and regular security audits.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

Access: Request access to the information we hold about you.

Correction: Request corrections to inaccurate or incomplete data.

Erasure: Request deletion of your personal data (subject to legal obligations).

Objection: Object to the processing of your data for certain purposes.

Data Portability: Request a copy of your data in a machine-readable format.

Withdrawal of Consent: If we rely on your consent, you may withdraw it at any time.

If your personal data is transferred outside your country or region, we will ensure that adequate safeguards are in place, such as Standard Contractual Clauses (SCCs) or other lawful mechanisms.
We may update this policy from time to time. When we make changes, we will notify you by posting the revised policy on our website with the updated effective date.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

Email: hello@the99apartments.com

Phone: +234-816-799-2166